Shipping & Warranty
Free Curbside Delivery
All THOR Kitchen orders include free curbside delivery through FedEx Ground, FedEx Freight, or another trusted carrier. Please note that delivery is limited to curbside drop-off. The carrier will not bring items into your home, so we recommend arranging assistance if needed.
Order Tracking & Delivery Timing
Tracking information is typically provided within 3–5 business days after your order is placed. Once you receive your tracking number, please allow 1–2 business days for the tracking details to appear.
Refund and Return Policy
Order Cancellations: Orders can be canceled for a full refund before shipping.
Returns & Refunds: Returns must be requested within 30 days of delivery. Refunds take up to 7-10 business days after the return is processed.
Damaged Items & Warranty: Customers must inspect deliveries upon arrival and report any damages with photos within 24 hours. Warranty policies vary by manufacturer.
For More Info: Refund & Return Policy
Let customers speak for us
What customers think about the store
Store specializes in high-quality kitchen appliances with professional-grade features. Customers praise excellent customer service, fast delivery, secure packaging, and responsive support. Products consistently receive compliments for beautiful design, durabil...