Shipping & Warranty Policies
In-Home Delivery (Included with All FORNO Appliances)
- FORNO will deliver your appliances directly inside your home and inspect them for any visible damage. Please note that installation, unpacking, and removal of old appliances are not included.
- Appliances will be brought to the room of your choice, including up to 7 steps within a single flight of stairs.
- For apartment buildings, delivery will be made to the lobby.
- Important: If your delivery requires going up more than 7 steps, please let us know before shipping. Additional charges may apply, and early notice will help avoid any delays.
Refund and Return Policy
Order Cancellations: Orders can be canceled for a full refund before shipping.
Returns & Refunds: Returns must be requested within 30 days of delivery. Refunds take up to 7-10 business days after the return is processed.
Damaged Items & Warranty: Customers must inspect deliveries upon arrival and report any damages with photos within 24 hours. Warranty policies vary by manufacturer.
For More Info: Refund & Return Policy
Let customers speak for us
What customers think about the store
The store offers high-quality, professional-grade kitchen appliances at competitive prices with excellent customer service. Customers consistently praise the beautiful design, powerful performance, and reliable functionality of ranges, refrigerators, and other...